Norte — Home Health Care, Coordinated
Norte is an enterprise home health care management platform: patient care coordination, caregiver workforce management, intelligent scheduling, regulatory compliance tracking, and integrated billing — delivered through dual portals for customers and operations teams. It is both a SaaS product for the home health industry and the operational backbone of Norte Home Health.
How Norte Works
Coordinate
Comprehensive patient profiles with medical documentation, emergency contacts, and geolocation for route planning.
Schedule
A recurring appointment engine handles complex repeating visits with timezone-aware scheduling.
Staff
Caregiver availability, weekly schedules, and license tracking keep the right caregiver on every visit.
Comply
Versioned documents, certification expiration tracking, and full audit logging keep operations inspection-ready.
Bill
Integrated billing connects delivered care to invoicing across customer and operations portals.
What Norte Does
Patient Care Coordination
Detailed patient profiles bring medical documentation, multi-level emergency contacts, and geolocation-supported route optimization into one place for care teams.
Intelligent Scheduling
Recurring visit patterns, timezone-aware storage with automatic local time conversion, and caregiver availability matching handle real-world home care scheduling.
Licensing & Credentials
Caregiver certifications are tracked across multiple states with effective date ranges and expiration alerts, so compliance never lapses quietly.
HIPAA-Aligned Documents
A versioned document system with confidentiality flagging handles licenses, certifications, and medical records — backed by audit logging of every change.
Multi-Tenant & RBAC
Care account-based isolation supports unlimited organizations with fully segregated data, and granular role-based access serves administrators, operations staff, and family members.
Care Team Messaging
Threaded messaging scoped to care accounts and patients, with notifications and read tracking, keeps families and operations teams on the same page.
Under the Hood
Norte is an enterprise-grade, multi-tenant platform: an Angular front end over a .NET API and PostgreSQL, organized as CQRS handlers behind RESTful endpoints, with JWT authentication, soft-delete architecture, and before/after audit snapshots across the entire data model.
Built by Michael Bartlett
Norte is designed and built by Michael Bartlett, a Cloud & AI Solutions Architect in Highlands Ranch, Colorado, as both a SaaS product for the home health industry and the platform running Norte Home Health.